Privacy Policy

Last Updated: 10/31/2025

Information We Collect

When you use our website or contact us for services, we may collect:

• Name, phone number, email address
• Property address and service details
• Photos and videos from drone inspections
• Cookie data and analytics information
• Phone numbers for SMS appointment reminders (optional)
• Communication preferences and opt-in status

How We Use Your Information

We use your information to:

• Provide requested services and quotes
• Schedule drone inspections and service appointments
• Send service updates via email, phone, or text message
• Send appointment reminders and confirmations via SMS (if you opt in)
• Deliver project updates and inspection results
• Send occasional promotional offers (email only, unless SMS consent given)
• Improve our website and customer experience

SMS & Text Messaging

When you provide your phone number through our contact forms and opt in to text messaging, you agree to receive SMS messages from Brink Nano Protections LLC.

What We Send Via Text

• Appointment confirmations and reminders
• Drone inspection scheduling updates
• Quote and estimate delivery notifications
• Project status updates and completion notices
• Service-related communications about your project

What We Don't Send

• We do not send unsolicited promotional or marketing messages via SMS without explicit consent
• We do not sell, rent, or share your phone number with third parties for their marketing purposes
• We do not spam you with daily or excessive messages

Your SMS Rights & Choices

• Opt-Out: Reply STOP to any text message to unsubscribe immediately. You'll receive one final confirmation message.
• Help: Reply HELP to any message for assistance, or contact us at 228-328-8855
• Frequency: Message frequency varies based on your active projects. Typically 3-10 messages per project.
• Consent: Your consent to receive SMS is voluntary and not required to purchase our services. Phone number is optional on our contact forms.
• Carrier Charges: Message and data rates may apply based on your mobile carrier's plan. Contact your carrier for details.

SMS Data Security

Your phone number is stored securely in our CRM system and used only for service-related communications. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable SMS marketing regulations. Your mobile information will not be shared with third parties for marketing purposes.

Third-Party Services

We use the following third-party services:

• Google Analytics for website analytics
• GoHighLevel for CRM, communications, and SMS delivery
• Facebook Pixel for advertising
• Cloud storage providers for inspection photos and videos

These third-party services may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Opt-out of marketing communications (email and/or SMS)
• Update your information
• Request a copy of data we have collected about you
• Withdraw SMS consent at any time by replying STOP
• File a complaint with relevant data protection authorities

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For privacy questions or to exercise your rights:

• Email: [email protected]
• Phone: 228-328-8855
• Address: 14049 Fox Hill Drive, Gulfport, MS 39503

To opt out of SMS messages, reply STOP to any text. To opt out of email communications, click the unsubscribe link in any email or contact us directly.